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Alcatel-Lucent Weaves Together Voice, Video and Online Collaboration Tools For Business And Extends Them to Employees Personal Devices

Introducing the Alcatel-Lucent OpenTouch Conversation, a new solution for businesses which addresses the increasing trend of enterprise employees using their own smartphones and tablet devices for communications and multimedia access in the workplace, enabling them to continue conversations as they move from one platform to another.

OpenTouch Conversation marks the latest capability in Alcatel-Lucent Enterprise’s OpenTouch Communications platform and, as the user interface for OpenTouch, raises the bar for unified communications in enterprises, enabling video to the iPad via a corporate network

OpenTouch™ Conversation software helps enterprises unify their communications capabilities while taking advantage of the fast-growing ‘bring your own device’ to work trend

Paris, March 26, 2012 – New software from Alcatel-Lucent (Euronext Paris and NYSE: ALU) is to give businesses the ability to make it as easy for their employees to shift between different types of business communications services – instant messaging, data sharing, voice calls and video collaboration – without interrupting their conversations.

With the fast-growing ‘bring your own device’ trend of employees using personal devices for work applications, Alcatel-Lucent’s OpenTouch™ Conversation software will deliver all of these services to employees’ personal devices, including smart phones and tablets. A recent study from IDG Connect indicated that 91% of business and IT professionals worldwide were using their iPad in some capacity for work communication.

By ‘handing off’ a conversation from platform to platform, OpenTouch Conversation (OTC) will enable enterprises to give employees the freedom to seamlessly start a voice call on an office phone, move the conversation to a video conference on a PC or tablet and then conclude it on a mobile phone.

Employees will no longer have to hang up and redial as they switch between devices coming into or out of the office or make special arrangements to have a video call. OTC also makes it possible to quickly and easily add participants to the conversation or collaboration session. The end result is more efficient, more effective and more collaborative conversations across the enterprise.

OTC is an interactive software application, or interface, which builds upon the company’s leading-edge OpenTouch™ communications platform. Designed for multiple platforms, the first release of OTC supports iPad, runs over Wi-Fi and 3G networks. A simple-to-use user interface is intuitive and engaging for employees, while offering the levels of security and ease of management that IT managers expect.

Brian Riggs, research director at Current Analysis: “IT departments are under increasing pressure to let end users access corporate resources from the mobile devices of their choosing. When it comes to unified communications (UC) and collaboration software, this means making telephony, video conferencing and other UC features available on personal, rather than company-issued, devices. OpenTouch Conversation will help Alcatel-Lucent’s OpenTouch architecture become a catalyst for UC adoption.”

Alcatel-Lucent has worked to make OpenTouch Conversation a user-friendly interface that looks and acts the same across all device screens. On screen an employee can see a graphical timeline of recent, current and future conversations, pictures of their current key contacts and a “stage” where their current conversation(s) takes place. Real-time rich presence information about availability of other people that can be added to conversations is displayed so the status of all concerned is immediately visible.

Eric Penisson, vice president and general manager of Alcatel-Lucent Enterprise Communications business said: “The genius behind OpenTouch Conversation is that it leverages the power of smart devices and reconciles all the modes of communication in one place in an intuitive, easy-to-use interface. This new communications breakthrough pushes the evolution of unified communications and ‘bring your own device’. With OpenTouch Conversation’s outstanding approach, employees will be able to get much more out of their tablet or smart phone.”

While the first iteration of OTC will support iPad, the most popular tablet device being used in enterprises today, OTC will soon support multiple platforms including Windows and MacOS, Android, iOS, Blackberry, and Microsoft smartphones.

With this announcement, Alcatel-Lucent continues to expand its efforts to create a secure and innovative enterprise environment that advances BYOD (bring your own device). OTC is currently undergoing field testing. Enterprises will be able to begin deploying OTC in June, 2012.

Ingram Micro 2012 PLATFORM Toronto Event

Join GT Global at Ingram Micro 2012 PLATFORM Toronto Event on April 11 at Woodbine Racetrack

8:30 – 9:00 AMRegistration and Breakfast
9:00 – 9:05 AMOpening Remarks
9:05 – 9:30 AMAvayaAvaya Connect – Collaboration with our Channel Partners
9:30 – 9:55 AMCiscoSecurely, Reliably and Transparently connect Anyone, Anything, Anywhere and Anytime
9:55 – 10:20 AMToshibaMobile Green Solutions
10:20 – 10:45 AMRIMBlackBerry® Mobile Fusion – The Evolution of Enterprise Mobility
10:45 – 11:10 AMIBM“IBM SmartCloud Entry” – Cloud Enabled DataCenter with IBM System X
11:10 – 11:35 AMVMWareVirtualization
11:35 AM – 12:00 PMIM ServicesCloud: The Opportunity is Real! Develop a Strategy to Help Monetize the Cloud
Drew Ekes, Service Development Manager, Ingram Micro
12:00 – 1:15 PMLunch and Technology Fair
1:15 – 1:30 PMClosing Remarks and Prize Draws

GT Achieves Select Certification In Canada

We are now a Cisco Select Certified Partner in Canada. We’re making it our mission to bring a high level of customer service and a Single Source for IT!

“Congratulations to GT Global Telecom Corp. for meeting all criteria to become a Cisco Select Certified Partner in Canada. Your company has demonstrated that it is qualified to sell, install and support Cisco solutions in Canada.”

Cisco Select Certified

Alcatel-Lucent Presents: Prepare Your Network For The Multi-Media & BYOD Revolution

 

Thursday June 28th, 2012 11:00AM EST/ 8:00AM PST
Traditional network infrastructures are being challenged to deliver any service, any content or any application to all workers at any time. Consumerization, mobility and virtualization not only require connecting traditional and new IT resources, but also connecting workers with their own devices to the corporate network. A new approach is needed in order to sustain a high-quality end user experience in an environment where traffic patterns are no longer predictable and everything converges into an all IP network. Alcatel-Lucent proposes a new solution to address these challenges with the concept of an Application Fluent Network. With the assistance of the Tolly Group, the key functionalities of the network were audited to provide assurance that the Alcatel-Lucent Application Fluent Network solution can meet the challenges of providing a high quality user experience. It enables you to roll out new applications and BYOD strategies that help your corporation stay competitive, while reducing costs.

Learning objectives

  • How to deploy a resilient network that sustains quality real time application delivery even in the event of failures
  • Details on a new approach to a network infrastructure that recognizes the users and devices connected, and dynamically self-adjusts in order to provide a quality user experience in synch with business priorities.
  • Best practices to simplify operations and reduce cost

Recommended attendance

  • IT Managers responsible for design and operations of their company’s network infrastructure
  • CIOs looking to embrace the new IT trends including BYOD, mobility, multimedia rich applications, and virtualization, to improve productivity and reduce costs, without compromising security.

Register Today

GT Global Services Named To CRNS

Second Annual Ranking Recognizes Up-and-Coming IT Solution Providers

Toronto, Ontario, September 14, 2012 – GT Global Services Inc. announced it has been recognized byUBM Channel as a member of CRN’s second annual Next-Gen 250 list. The CRN Next-Gen 250 highlights up and coming VARs that have recently entered the market with a smart and different approach to solution selling and integration.

This Next-Gen 250 list is a snapshot of solution providers who are zeroing in on emerging technologies, among them cloud computing, mobility, virtualization, unified communications, business analytics and business intelligence.

“GT has been quick to adapt to the changing technology landscape which is evolving more quickly than ever before,” said Paul Quenneville, GT’s President & CEO. “This disruptive environment can be challenging for our customers who look to us to advise them on the best approach to take. GT enables our customers to take advantage of the cost benefits of emerging technologies and ultimately assist them in differentiating their businesses.”

“The channel is constantly evolving as existing models are being tested and new ones are created,” said Kelley Damore, VP, Editorial Director, UBM Channel. “All the companies on this year’s list have only been in business since 1999. Some have transformed their business to meet the demands of a changing market. Others didn’t have the baggage of transitioning from hardware to services to recurring revenue and have been able to build a business on an entirely new model and leverage new technology platforms. Regardless of how they got here, we congratulate each company for making this year’s list.”

A sample of the Next-Gen 250 list is available online at www.CRN.com. The entire 2012 database will be published only in CRN’s App for iPad, CRN Technology News.  This exciting new app will provide subscribers with exclusive content and full access to CRN’s premier Solution Provider lists.  For more information, visit www.CRN.com/Tablet.

About GT Global Services

GT is a leading Technology Integrator that helps businesses across North America stay competitive through the use of emerging technologies. GT specializes in technologies such as Unified Communications, Cloud Computing, Virtualization and Storage Solutions. GT’s customers range from small businesses to large organizations such as Major Financial Institutions and National Retail chains. To learn more about GT please visit us at our website www.gtglobal.ca or at www.facebook.com/gtglobal

About UBM Channel
UBM Channel is the premier provider of IT channel-focused events, media, research, consulting, and sales and marketing services. With more than 30 years of experience and engagement, UBM Channel has the unmatched channel expertise to execute integrated solutions for technology executives, managing partner recruitment, enablement and go-to-market strategy in order to accelerate technology sales. UBM Channel is a UBM company. To learn more about UBM Channel, visit us at http://www.ubmchannel.com. Follow us on Twitter at http://twitter.com/ubmchannel

UBM plc (www.ubm.com)

UBM plc is a leading global business media company. We inform markets and bring the world’s buyers and sellers together at events, online, in print and provide them with the information they need to do business successfully. We focus on serving professional commercial communities, from doctors to game developers, from journalists to jewellery traders, from farmers to pharmacists around the world. Our 6,000 staff in more than 30 countries are organised into specialist teams that serve these communities, helping them to do business and their markets to work effectively and efficiently.

Contacts:

Robert Kramer, Media Relations Specialist

GT Global Services Inc.

(416) 800-9033

rkramer@gtglobal.ca

Scott Regan, Senior Marketing Manager
UBM Channel
(508) 416-1186
scott.regan@ubm.com

ShoreTel

ShoreTel: PBX Business Phone Systems & UC Solutions

ShoreTel makes VoIP communications brilliantly simple, phones, delivery platforms, call handling, apps & superb customer service. Nobody does it better.

ShoreTel is one of the largest providers of cloud, premises-based and hybrid business telephony and unified communications (UC) solutions. Our award-winning, brilliantly simple communications offerings lead the industry in customer satisfaction and lowest total cost of ownership. Our innovative business phones, application integration, collaboration tools, mobility, and contact center applications empower organizations and employees to collaborate, connect and work no matter time, place or device.

With ShoreTel, organizations enjoy freedom of choice: our award-winning, premises-based IP phone system owned and managed in-house, or cloud-based communications managed offsite by our expert telephony teams, or a combination of both. Regardless, ShoreTel’s solutions are built to scale, grow, and evolve as needed. So companies can buy or subscribe to the business communication solutions they need today, with no risk to their original investment should their needs change tomorrow.

ShoreTel’s purpose-built solutions remove the barriers and complexity common with other provider’s solutions – whether an organization is seeking to replace an old phone system, add new office sites or branches, upgrade to unified communications, or modernize its contact center. With fewer resources tied up in a phone system, a company’s resources are freed to work on the real task at hand: moving the business forward.

ShoreTel is based in Sunnyvale, California, and has regional offices worldwide.

How to activate your copy of outlook 2010

FAQ > Hosted Exchange

This guide will show you how to activate your copy of Outlook 2010 with an Exchange 2010 account.

All HostedMail hosted Exchange 2010 accounts.

A HostedMail hosted Exchange 2010 account.

  1. Log into the Control Panel.
  2. Click on Downloads under Organization in the Tasks section.
  3. MSO10_activate_6

  4. Click on either the 32 or 64 bit version, depending on which version of Outlook 2010 you have and then click Download.
  5. MSO10_activate_7

  6. You can choose to either Open the file or Save it and then click OK.
  7. MSO10_Activate_3

  8. Open Outlook 2010.
  9. Click on File, then Help, then Change product key.
  10. MSO10_Activate_4

  11. Enter the product key that you downloaded from the control panel.
  12. MSO10_Activate_5

Secure Solution for Data Centre Connect

Secure Solution for Data Centre Connect

Today’s enterprises recognize that their data centres are continuously at risk from internal and external security threats. More than simply deploying antivirus and firewall defenses, enterprises must establish comprehensive IT security programs that protect a virtual and distributed environment of computing and storage resources. For these distributed resources to work effectively and meet diverse end-user requirements, applications require secure, low-latency real-time communications with guaranteed QoS. The data centre connect (DCC) infrastructure and optical fibers used for DCC transport are key components of a holistic and systematic IT security program.

Encryption is the algorithmic process that transforms data into unreadable cryptotext. Real-time, on-the-fly transformation is the only option for cost-effectively meeting end-user needs in an always-on world. L1 encryption is the preferred method for DCC, supporting higher-layer data flow across metro or long-haul Dense Wavelength Division Multiplexing (DWDM) transport. Over secure optical DWDM links, L1 encryption maximizes capacity and performance for DCC.

The Alcatel-Lucent Secure Data Centre Connect Solution, an integral part of the industryleading Alcatel-Lucent 1830 Photonic Service Switch (PSS) optical DWDM platform, addresses both enterprise and service-provider requirements, with L1 hardware encryption at 10G. The platform enables the encoding and decoding of Advanced Encryption Standard (AES) encryption while introducing latency of less than 10 μs.

Management of an organization’s confidential data can be complex in today’s compliance-driven environment. The Alcatel-Lucent Data Centre Connect Solution provides the Alcatel-Lucent Key Management Tool, a secure, scalable application for encryption key life-cycle management.

The Alcatel-Lucent 1830 PSS can manage specific physical and logical security risks regarding individual network elements — including the ability to enable a secure hardened device configuration, comprehensive logs with intrusion prevention alarms, highly flexible optical interface redundancy options, and an optical intrusion detection feature that constantly monitors links for unexpected loss of signal strength from unauthorized optical fiber taping.

Alcatel-Lucent 1830 PSS for secure DCC
  • Ethernet, Fibre Channel (FC) and InfiniBand® aggregation
  • Integrated AES L1 encryption hardware at 10G
  • T-ROADM wavelength switching
  • Less than 10 μs latency
  • Encryption key life-cycle management
  • Optical intrusion protection
  • Protection switching
  • Secure configuration modes and comprehensive logging