GT Acceptable Use Policy

GT’s goal is to provide high quality service to our customers while protecting their privacy and security. We have established our AUP to prevent unacceptable uses of our services and equipment and to ensure that we are able to provide the level and quality of services our customers expect. The AUP applies to all customers of GT.

"Customer" includes any organization, individual, company, or other entity and their agent or affiliate, to which GT (directly or indirectly) provides services ("GT Services").

"GT Services" includes any GT facilities, any equipment on GT’s side of the demarcation point or point of service, any equipment owned or provided by GT, any services provided by or arranged by GT and any service which is the subject of an agreement between GT and the Customer, regardless of whether or not the user of GT Services has a contract with GT.

Prohibited Uses

The following uses are prohibited under this AUP. The descriptions are guidelines and are not meant to be exhaustive.

Illegal/Criminal Activity

GT Services must not be used in creating, facilitating, or attempting, the intentional or unintentional criminal or civil violation of federal, provincial or other applicable law or regulation. Violations include:

Security and Integrity Violations

GT Services must not be used in creating, facilitating, or attempting (successfully or unsuccessfully) the violation of the security or integrity of a network, service or other system of GT or others. Violations include:

GT may investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected.

Spamming, etc.

GT Services must not be used in sending a message (including fax and voice traffic) to any person who does not wish to receive it or with the effect of preventing fair and proportionate use of GT Services by others, or in spamming, whether or not the quantity or quality of messages disrupts the facilities of GT or others. Violations include:

GT’s Rights

GT reserves the right to prohibit activities that violate this AUP or may damage its reputation. GT will generally not monitor private electronic mail messages sent or received by its Customers but may conduct reasonable investigation of a Customer and its equipment (i) if required by law or (ii) upon reasonable suspicion of a violation of this AUP to determine if there has been a violation or (iii) when public safety may require it. GT may at all times monitor its performance of GT Services electronically to determine if its facilities are operating satisfactorily.

GT may disclose Customer information or information transmitted by means of its facilities (i) to comply with legal requirements or (ii) where necessary to protect GT and others from harm or (iii) where such disclosure is necessary to the proper operation of GT’s facilities. GT is not obliging itself to Customer to inform the Customer that Customer’s information has been disclosed or will be disclosed and in some cases may be prohibited by law from so informing.

The Customer acknowledges that GT is unable to exercise control over the content of information passing through its facilities or carried as a result of performing GT Services and is therefore not responsible for that content.


Violation of this AUP (direct or indirect, including by a third party) entitles GT to remove immediately the offending material, establish immediate or temporary filtering, deny access, suspend or terminate GT Services, or take any other appropriate action, as determined by GT in its sole discretion, in addition to any remedies provided by any agreement to provide GT Services. GT may give notice of violations, but GT reserves the right to act without notice when necessary, as determined by GT in its sole discretion. Nothing in this AUP is to be construed to limit GT's actions or remedies in any way with respect to any of the foregoing activities, and GT reserves the right to take any additional actions it may deem appropriate with respect to such activities, including without limitation, taking action to recover the cost of identifying offenders and disconnecting them from GT Services, and charging to cover GT's costs in the event of disconnection of dedicated access or like situation. GT may cooperate with other service providers to discourage and resist abuses of acceptable use policies. GT reserves the right to take corrective action upon notification to GT of unacceptable use on other networks. GT Services may be used to link to other networks world-wide and you agree to conform to the acceptable use policies of these networks. You agree, through your operations, not to cause disturbances, outages or other problems which may affect GT’s or any other network or network based equipment, or which may adversely affect GT’s ability to provide services.


You will indemnify and hold GT harmless from any claim brought by third parties relating to Customer’s use of GT Services. You must defend and pay all damages and costs (including legal fees) arising from such claims. You must immediately notify GT of any claim or potential claim, within the Customer’s knowledge, involving the Customer related to GT Services. Failure to do so gives GT the right to defend such claims at your sole cost.

Incident Reporting

To report a suspected breach of this AUP, please contact

Revisions to AUP

GT may amend this AUP according to its services agreement(s) with you. Use of GT Services after due notification according to those services agreement(s), will constitute your acceptance of the amended AUP.

If you have any questions regarding this AUP, please contact