Any enterprise facing the challenge of managing complex IT infrastructures, high capital costs, and a shortage of in-house expertise will benefit from Managed Services from Global Telecom.
The Managed Services portfolio offers a complete range of flexible, worry-free services designed to help enterprises optimize their ICT infrastructure investment while reducing risk and capital costs. GT Global offers proven services focusing on network management, voice management, hosting, security,
and storage management.
With GT Global as your trusted partner, you benefit from the expertise and experience that comes with operating Canada’s largest IP infrastructure.
Managed Services Offer:
Security Managed Services
Protect valuable information and technology assets with the integration, monitoring and maintenance of complete security systems.
Hosting Managed Services
Eliminate the risks and costs of maintaining your own hosting facilities by securing your equipment in one or more of our secure, technologically-advanced data centres.
Network Managed Services
Optimize your LAN, WAN, voice, and virtual private networks with comprehensive management.
Wireless Managed Services
Extend your internal LAN and provide wireless Internet connectivity to employees, partners and customers.
Voice Managed Services
Improve business operations and increase collaboration with flexible, effective communications tools.
A service desk plays a key role in driving value for your business. Leverage GT Global’s Service Desk to add value by offering continuous service improvement, delivering service desk excellence, and providing a compelling customer experience 24/7/365.
GT Cloud for Mac Management
GT Global provides a hosted solution that makes it possible to quickly and easily manage Apple Mac and iOS devices. It’s a full- featured Mobile Device Management server for iOS devices and it’s built on the best-of-breed management solution for Macs.
Business IT infrastructure Services
GT Global lets you profit from full remediation and management of your server and network infrastructure: in addition to monitoring, SOP remediation, and full resolution of problems or issues, GT Global will review the incoming alerts and log files to quickly pinpoint an issue and remediate the problem. If GT Global is not able to resolve the problem, the ticket will be updated with detailed troubleshooting steps and immediately escalated to the appropriate Vendor’s Tech Support team for further troubleshooting and full resolution.
GT Global’s Mid-market Services (MMS) is designed to provide a comprehensive suite of remote infrastructure and desktop managed services for mid-sized businesses. GT Global services are performed 24×7, 365 days a year by experienced, certified technicians, who use enterprise-class technologies and follow proven ITIL processes to ensure continuous uptime for servers, network devices, infrastructure applications and desktops.